If water is coming in right now, call
Do not use the form. Call +1 (956) 465-6045. Dispatch is staffed 24 hours a day, seven days a week, including holidays, and a phone call gets a crew moving in a way a form submission does not.
What to have ready when you call
None of this is essential, but it speeds things up considerably and helps us bring the right equipment:
- The property address, and anything unusual about access — a long private drive, a gate code, a blocked road
- What happened — hail, wind, a fallen limb, or a leak with no obvious cause
- Roughly how big the damaged area is, even as a rough guess
- What the roof is covered with — asphalt shingle, tile, metal, or flat
- How many storeys, and how steep the roof is
- Whether anything is still on the roof, such as a tree or large debris
- Whether water is entering living space right now
While you wait
- Stay off the roof. Wet, damaged roofing is the most dangerous place on the property.
- Photograph everything from the ground, plus any interior damage, before moving or cleaning anything up.
- Contain the water — containers under drips, furniture moved, belongings out of the affected room.
- Cut power to affected circuits if water is near fixtures, ceiling fans or the panel.
- If a ceiling is bulging, keep everyone out from under it. A trapped pocket of water is heavy and ceilings fail without much warning.
Other ways to reach us
Phone: +1 (956) 465-6045 — 24/7
Dispatch: (210) 903-9471
Email: info@rooftarp.com — for non-urgent enquiries,
quotes and documentation requests
Email is fine for scheduling a non-urgent assessment, asking about long-term tarping, or requesting copies of photographs and invoices for a claim. It is not the right channel for an active leak.
Where we work
Across Texas. See service areas for the metros we cover in detail. If your town is not listed, call anyway — the list covers where we are asked most often, not the limit of where we go.